Frequently Asked Questions
Everything you need to know about our premium faucets and services.
What materials are your faucets made of?
Our faucets are crafted from high-quality solid brass and stainless steel, featuring ceramic disc valves to ensure drip-free performance and long-term durability in any home environment.
Are your products compatible with standard plumbing systems?
Yes, all our faucets are designed to meet standard U.S. and international plumbing specifications. Each unit includes flexible supply lines and standard mounting hardware for easy installation.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while expedited options are available at checkout if you are on a tight renovation schedule.
What is your return policy for installed items?
We offer a 30-day return policy for items in their original packaging. Please note that once a faucet has been installed or modified, it can only be returned if a manufacturing defect is present under our warranty terms.
Do the faucets come with a warranty?
Yes, every faucet is backed by a Limited Lifetime Warranty covering the finish and function, protecting you against leaks and finish defects for as long as you own your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.